Eye Wide Open

Brazil and the world as seen by a Brazilian living in the US.

Come back frequently to read new articles. Read, make comments and publicize!

To include this blog in your home page and see new articles once published, using the RSS technology,   Click Here!

Perform your searches on Google using the window below, or click on one of the ads, helping to keep this blog running.

Google

 

Saturday, September 09, 2006

The Law of Unintended Consequences

All of us had already heard about the Murphy’s Law, the one that says that anything that can go wrong, will. What few people know is that Murphy’s Law is part of the Law of Unintended Consequences.

What does this Law say? It holds that “almost all human actions have at least one unintended consequence”. In other words, it states that each cause has more than one consequence, including unexpected results.

This Law came to my mind when I read the recent news, in particular two reports. The first, published last week, had the quarterly results announced by several Brazilian banks. Banks such as Bradesco and Itaú reported profits over 700 million dollars, while Banco do Brasil recorded a net profit of 1 billion dollars. One billion dollars! US$ 1,000,000,000.00.

These are astonishing results, as they refer to profit, not revenue, to one quarter and not the whole year, and are expressed in American dollars, not Brazilian reais. Besides that, we are talking about Brazilian banks and not Swiss.

The second report, published this week, described the serious events in São Paulo, where gangs decided to rebel against the state government’s decision to relocate some of the jailed gang leaders. After many days of a war-like situation, there was a balance of over one hundred deaths, a frightened population, and the confirmation, once more, of the total lack of readiness of the public safety system.

What does the Law of Unintended Consequences have to do with these two reports, apparently unrelated? In my opinion, everything. To prove my thesis, lets travel through time.

During the military dictatorship years, the government invested significantly on the security system, while at the same time it created the foundation of the modern Brazilian bank system.

The security area was obviously a priority for a regime that seized the power and kept it based on force. It grew and it was equipped, but with a distorted focus given the fact that its main mission was to protect the regime, instead of the population. The intelligence activities, crucial to prevent and fight crime, aimed at the identification of “communists” and did not notice the gradual evolution of the crime. The organized crime, until then, had as main leaders the “jogo do bicho” (a sort of illegal lottery) bookmakers, but new characters emerged as the drug trafficking grew and structured itself.

With the end of the military dictatorship there as an outburst of freedom and the newly elected officials wrongly took crime fighting for civil liberties violation. Demagogic political platforms avoided the establishment of a law abiding environment at the slums and poor neighborhoods, creating the conditions that led to drug dealers acting as government in those areas.

In parallel, the bank system grew significantly during the military government, as the country’s development model was based on large investments in infrastructure works funded by loans, assuming that at some point they would generate revenue and pay off. However, the corruption and bad management caused the expenses to largely offset the revenues, leading to successive increase of the internal and external debt. Besides that, during the ‘80s and ‘90s, due to the several international market crisis, the money that until then was cheap became more expensive and hard to get, forcing the government to roll the debts in conditions progressively less advantageous.

The Brazilian banks, brokers or direct suppliers of the product the government needed the most – the money, went through a surge of growth, fed by a policy of extremely high interest rates.

The government, as the largest borrower, became the main client of the banks, that no longer performed their original role as business fomenters. So, the non-productive market (capital funding capital) strangled the productive market (capital funding production), causing inflation, recession, unemployment, impoverishment, and a total lack of investment capacity by the government.

Even though some progress has been made in the last few years in the control of the public finances, with the reduction of the inflation, improvement of the national debt profile and more transparency in the use of public money, there is still a lot yet to be done. The social side, totally relegated in the last decades, continues to need serious long term initiatives, without demagogic or politic objectives.

At this point, the two disconnected facts combine: on one side, rich banks flourishing in a broken country unable to provide to its citizens minimum conditions of work, health, education and security. On the other side, gags well armed, firmly established, with effective control of whole areas within the cities, taking advantage of people’s misery and of the state’s absence.

Therefore, what happened in São Paulo should not be a surprise. I am afraid this is just the beginning of a clash between the organized crime and the (not so) organized society. For many years Brazil closed its eyes or looked the other way to avoid seeing the growth of the slums, the impoverishment of the population, the total inversion of values that should be the basis of a civilized society. Now, the reality bursts in front of us and we can’t pretend we are not seeing it.

Unfortunately, there is no simple short term solution. Serious and effective crime repression should be performed immediately, with the local, state and federal governments putting aside partisanship and prioritizing the well being of the population. Apparently, this opportunity was wasted in São Paulo, where allegedly it was chosen to negotiate with the gangsters instead of doing so within the various government layers.

At medium and long term, the solutions are well known and are not adopted just for the lack of political will and citizenship. They are solutions that although would not give votes in November, they could change the country. Basic solutions such as turn the state more efficient and less corrupt. Implement professional management practices, invest in education, health and security, and stimulate the labor, and production, instead of the unproductive capital.

It is not an easy task, but it is not impossible. There are plenty of examples of countries that were in a worse situation than Brazil’s and today they play at the international scene as competitive countries and generate opportunities to improve the well being of their peoples.

Brazil has the resources, talent, and a orderly and a hard working population. It only lacks the leadership. Until it rises, we will continue to see the country’s laws being broken and the Law of Unintended Consequences increasingly in evidence.

Friday, September 08, 2006

Fishing the Phishing

I was reading an article about the explosion of the practice of phishing.

But before you close this page and I lose my audience, let me explain what is phishing.

Phishing are e-mails that you receive as if they were from your bank or from some place you have an account (it could be ebay, Amazon, school, work, etc.). The e-mail seems legitimate – in general they have the same layout, colors, graphic elements and style of the e-mails you are used to get from that company.

The e-mail asks you to confirm your data, or check if your account is ok, or uses any other excuse to make you access your account with the bank, store, etc. The e-mail provides a link to the site (or a button such as “click here”) and the link looks correct.

Once you click on the link, you are taken to a site that looks exactly the same as the original and, believing you are there, you log in providing your user id and password.

What really happened? Several things:

1- The e-mail that you received, even though it looks legitimate, probably isn’t. The majority of the companies avoid such kind of communication, as they know the risks of fraud.

2- The link that you clicked on, although looks correct, isn’t. Even though it may be written, for example, http://www.amazon.com, in reality it may take you to another site, a fake one that looks like exactly as Amazon’s. What is written on the link has nothing to do with the actual address of the link. The same applies to buttons such as “click here to access your account”.

3- When you logged in to the site, you user name and password were sent to the criminal that now can the steal your identity (act as if they were you) and party at your expense. Frequently they shop using your account and providing a PO box as shipping address, often in countries with lax control over cybernetic crimes. Many times they access personal data and use them to issue documents such as social security cards, credit cards, passports, or driver’s licenses.

This is one of those situations VERY easy to avoid, just following these basic rules:

1- If the e-mail that you received is not well written (with typos or grammatical errors), delete it immediately. It is fake. It is hard to believe, but a great number of the phishing e-mails are not well written and nevertheless people believe in them…

2- If the e-mail that you receive seems legitimate, still DO NOT click on the link or button it provided. Instead, open a new window of your browser, type the address that you normally use to access the bank or store (frequently it is on your list of “favorites”) and then log in and check if what is being told on the e-mail is true.

This also applies to e-mails that you receive at work or school, or from people you know, as someone’s computer could be infected by a virus and the person could not know that it is generating fake e-mails.

In a nutshell, DO NOT click on links that you receive by e-mail. Type the address you are used to, instead.With that, phishing would no longer be effective and the criminals would have to look for another way to explore people’s naiveté.

PS: This blog has no link asking you to login to your account. If it has, it was hacked! :-)